Directory assistance done right.
In the late 90s, directory assistance costs began to rise dramatically. If outrageous fees weren't enough, service levels diminished as voice recognition and off-shore call centers became standard operating procedure.
Recognizing the need for a high-quality, sensibly-priced alternative, DAAmerica began helping businesses reduce expenses while increasing usability and accuracy. Our core offering, 100% live-operator directory assistance, could be summed up in a simple promise: "Talk to a real person right here in the USA."
Today, were proud to meet the directory assistance needs of several Fortune 500 clients as well as many other enterprise and government entities.
Our biggest challenge is simply educating telecom managers, IT directors and CFOs that they have a choice in directory assistance providers. Once they hear our service for themselves - the choice becomes crystal clear.